Privacy Policy
This Privacy Policy describes how The Miami, operated by TECHFRY LTD (Company No. 16107067) ("we," "us," or "our"), collects, uses, and discloses your personal information when you visit or make a purchase from https://the-miami.com or otherwise communicate with us. Please read this policy carefully.
1. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised date. We encourage you to review this page periodically.
2. What Personal Information We Collect
Information You Provide Directly
- Contact details — name, address, phone number, and email address
- Order details — billing and shipping addresses, payment confirmation
- Account information — username, password, and security details
- Customer support communications and enquiries
Information Collected Automatically
When you visit our website, we may automatically collect data using cookies and similar technologies, including your device type, browser, IP address, and usage behavior such as pages visited and time spent on the site.
Information from Third Parties
We may receive information from third-party service providers, payment processors, or advertising and analytics partners that help us operate our website and services.
3. How We Use Your Personal Information
- To process and fulfill your orders, including payment, shipping, and returns
- To send order confirmations, account updates, and policy-related communications
- To provide customer service and handle support enquiries
- For marketing and promotional purposes where permitted by applicable law
- To detect, prevent, and investigate fraud or unauthorized activity
- To comply with our legal and regulatory obligations
4. Cookies
We use cookies and similar tracking technologies to personalize your experience, run analytics, and improve site performance. You can manage or disable cookies through your browser settings, although doing so may affect certain website functions.
5. How We Share Personal Information
We may share your personal information with:
- Third-party service providers and vendors who carry out functions on our behalf (such as payment processing and order fulfillment)
- Marketing and analytics partners
- Government authorities or regulators where required by applicable law
We do not sell your personal information to unrelated third parties.
6. Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content, privacy practices, or terms of any external sites. We recommend reviewing their individual privacy policies before providing any personal information.
7. Children's Data
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will arrange for its prompt deletion.
8. Security and Data Retention
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, misuse, or loss.
We retain your data only for as long as necessary to fulfill the purposes described in this policy, or as otherwise required by applicable law.
9. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access, correct, or request deletion of your personal information
- Request data portability
- Restrict or object to certain types of processing
- Withdraw consent at any time
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at support@the-miami.com.
10. International Data Transfers
Your personal information may be transferred to, stored, or processed in countries outside your country of residence, including the United States and the United Kingdom, where our business and service providers operate.
We take reasonable steps to ensure that such transfers comply with applicable data protection requirements.
Contact Information
| Store Name | The Miami |
| Company Name | TECHFRY LTD |
| Company No. | 16107067 |
| Company Address | 21 Barton Avenue, Blackpool, England, FY1 6AP |
| Warehouse Address | 14300 Palmetto Frontage Rd Suite B, Miami Lakes, FL 33016, United States |
| support@the-miami.com | |
| Phone | +1 505 464 2490 |
| Customer Service | Mon–Fri, 9:00 AM – 5:00 PM EST |
| Response Time | We aim to reply within 1–2 business days. |