Terms of Service

Terms of Service

Last updated: October 2026

Welcome to Claire & Campbell

These Terms of Service govern your use of our website and your purchases from Claire & Campbell Toronto ("Claire & Campbell", "we", "us"). By visiting our store or placing an order, you agree to these terms.

Using Our Store

You agree to use our website for lawful purposes only and to provide accurate, up-to-date information when placing an order. You must be of legal age to enter a binding contract in your state or territory.

Products and Descriptions

We make every effort to display our bags and their colours accurately. Screen settings vary, so slight colour differences may occur — this does not constitute a defect. All designs are original Claire & Campbell creations. We reserve the right to limit quantities or discontinue products at any time.

Pricing and Payment

All prices are displayed in Australian dollars (AUD) and include GST where applicable. Prices may change without notice. Applicable taxes and shipping costs are calculated at checkout. Payment is processed securely by our payment providers. We may cancel or refuse an order in cases of suspected fraud or pricing errors, and will refund any amount charged.

Shipping and Returns

Our Shipping Policy and Returns & Exchanges policy form part of these terms.

Intellectual Property

All content on this website — including designs, images, text and logos — belongs to Claire & Campbell or its licensors and may not be copied or reproduced without our written permission.

Limitation of Liability

To the extent permitted by law, Claire & Campbell is not liable for indirect or consequential losses arising from the use of our website or products. Nothing in these terms limits any rights you have under the Australian Consumer Law.

Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Privacy

Your use of our store is governed by our Privacy Policy.

Governing Law

These terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the Australian courts, without affecting any mandatory consumer rights you have in your state or territory.

Changes to These Terms

We may update these terms from time to time. The version on this page applies to your current use of the store.

Contact

Questions about these terms? Email info@claireandcampbell.com.

Free Shipping With Australia Post

On every order across Australia.

30-Day Money Back Guarantee

Not quite right? Return it within 30 days for a refund or exchange.

Secure payment

Every payment is encrypted and protected.

Customer care

Real people, ready to help. Reach us at info@claireandcampbell.com.